AEVON / FREQUENTLY ASKED QUESTIONS
FAQ
Find answers to the most common questions about AEVON fragrances, product use, delivery and returns.
01 / PRODUCT
What is AEVON?
AEVON creates premium fragrance sprays designed to elevate the atmosphere inside your car. Our fragrances are supplied as 500 ml aerosol sprays for automotive use.
02 / USE & SAFETY
How do I use an AEVON fragrance spray?
Shake well before use. Hold the can upright and spray briefly into the air. Start with a small amount and add more if desired.
Can I spray AEVON directly onto my seats or dashboard?
No. Do not spray directly onto surfaces. Spray briefly into the air and follow the safety and usage instructions provided with the product.
Where can I find the full safety information?
Our full safety and product information is available on the Safety & Product Information page. Please read it before use.
03 / ORDERS & DELIVERY
Where does AEVON ship?
AEVON currently ships to the Netherlands and the United Kingdom only.
How much does shipping cost?
Available delivery options, shipping charges and estimated delivery times are shown at checkout before you complete your order.
How will I know when my order has been shipped?
Once your order has been dispatched, tracking information will be provided where available.
Why can delivery options vary?
AEVON fragrance sprays are pressurised aerosols. Carrier rules and destination restrictions can affect which delivery methods are available for an order.
04 / RETURNS & SUPPORT
Can I return my order?
For online purchases, consumers generally have a 14-day legal cooling-off period. Please see our Shipping & Returns page for the full return procedure and conditions.
What if my product arrives damaged or faulty?
Please contact us as soon as possible with your order number and, where helpful, photographs of the issue. Your statutory consumer rights regarding faulty or non-conforming products are not affected.
How can I contact AEVON?
Use our Contact page to send us a message. For order-related questions, including your order number will help us assist you more efficiently.
Where can I find the full terms and policies?
Our Support page brings together Shipping & Returns, Safety & Product Information, Privacy Policy, Terms of Service and Legal Notice.